Incident Details

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TalkTalk Broadband API15/05/2020 09:51

Resolved [13/06/2020 06:33]

Identified [15/05/2020 10:02]

Please note we have been informed this only applies to FTTC orders. ADSL orders are being updated as normal.

Identified [15/05/2020 09:51]

TalkTalk has informed us they have an issue with their API where we're unable to obtain updates for broadband orders. They have identified the problem and are hoping to release a fix ASAP. Some orders placed in the Control Panel may remain at 'SENT' status, but should be processing behind the scenes with TTB/Openreach. If you have a query on a specific order, please contact our Provisioning Team.

Current Status

0345 00 99 175
support@icuk.net
ICUK Computing Services Ltd
© 2001 - 2020
0345 00 99 175 support@icuk.net
ICUK Computing Services Ltd
© 2001 - 2020
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