Incident Details

Show Details For An Incident

Telehouse West Outage10/03/2022 17:40

Resolved [14/03/2022 10:21]

The issue remains with our NOC team and Cisco.

Identified [10/03/2022 17:40]

At around 17:02 today we saw a drop of VLANs on our Telehouse West core. There is currently no immediate explanation for this. We are liaising with Cisco currently to establish the cause. This will have impacted leased lines, broadband circuits and VoIP traffic routing to this POP. Affected circuits would have seen up to a couple of minutes of disruption. VoIP in-progress calls would have dropped, but any further attempts would have been handled via an alternative POP. Apologies for this unexpected issue.

Current Status

0345 00 99 175
support@icuk.net
ICUK Computing Services Ltd
© 2001 - 2022
0345 00 99 175 support@icuk.net
ICUK Computing Services Ltd
© 2001 - 2022
 Translation