Incident Details

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Openreach Address Checking Issues20/05/2026 16:24

Resolved [22/05/2026 14:08]

No explanation provided by Openreach sadly.

Update [20/05/2026 17:32]

We are seeing services restored again.

No explanation from Openreach yet as to what the issue was.

Identified [20/05/2026 16:24]

Openreach is currently experiencing issues with its address systems, which are affecting our control panel as well as a number of BT systems.

As a result, you may experience problems with:

- Broadband availability checkers
- Leased line quoting tools
- Ordering and provisioning forms

We currently have limited information from Openreach regarding the cause and expected resolution time, but we are monitoring the situation closely and will provide updates as soon as more information becomes available.

Current Status

0345 00 99 175
support@icuk.net
ICUK Computing Services Ltd
© 2001 - 2026
0345 00 99 175 support@icuk.net
ICUK Computing Services Ltd
© 2001 - 2026
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