Incident Details
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Network Performance at DC5 Data Centre11/05/2021 07:51
Resolved [11/05/2021 09:33]
The issue was traced to a peering device that we've now taken offline and full service has been restored. Apologies for the disruption that this may have caused some users this morning.
Identified [11/05/2021 08:16]
The issue continues to be investigated, we've rerouted the traffic that we can, some services will be restored but the fault is still outstanding.
Please bear with us.
Investigating [11/05/2021 07:51]
We are seeing performance issues at our DC5 data centre again this morning. This will be impacting hosting customers on the shared platform, dedicated servers and VPS. We will work to restore normal service levels as quickly as possible. Apologies for any disruption this may cause.